#1 Most Asked Question, “What’s the difference between store bought and homemade soap?” Store bought soaps contain detergents and are technically not classified as soap at all! True soap is simply an emulsification of oils and salt. Commercial soaps are usually not that. Those soaps also tend to be extremely drying and irritating to the skin.


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When we say our products are “natural”, we mean that they do not include any artificial ingredients and are minimally processed.We do not use artificial colors, chemical hardeners or detergents.We do not use ingredients that contain parabens (chemicals used to prevent bacterial growth), phthalates (chemical solvent used in the formulation of some fragrances), formaldehyde (chemical used to prevent bacterial growth)

Isn't Lye harmful and dangerous?

Lye isn’t nearly as scary as it sounds. Lye is a sodium used as a binding agent in skincare products and food. The good news? It has completely evaporated by the time soap has cured and is ready to be sold! While caustic in its active state, it’s necessary to produce the chemical reaction that turns oils into soap.

What if I have sinus problems and allergies?

If you have any allergies, please read our ingredient list thoroughly. Some products DO feature ingredients such as milk, almond or essential oils. If you have any uncertainty, please feel free to contact us for clarification. If you experience any irritation, discontinue use right away!

Will your products treat my conditions?

Absolutely no claims are made on product capabilities. Statements have not been evaluated by the Food and Drug Administration. These product is not intended to diagnose, treat, cure, or prevent any disease. I encourage you to read about the ingredients these products contain to make an informed decision regarding your skincare. All ingredients are listed for this purpose.

What is the difference between essential oil and fragrance oil?

Essential oils are purely extracted from their source and have therapeutic effects. Fragrance oils are synthetically created for the purpose of scent, but are safe for use on skin. If you find your skin easily irritated by fragrance; essential oil might be a great alternative for you! Our products formulated with essential oils are suitable for sensitive skin, though you should always consult with your doctor if you’re unsure!

What is your return policy?

If there is an issue with your order such as incorrect, missing, incomplete or damaged items, please contact us immediately for a resolution. We stand by our products 100% and will work with you to make things right!
Due to the nature of these products, returns are not accepted for any used products. Full size unused items may be returned if posted within 7 business days of receipt. Must be in original condition and original packaging. Returns are subject to a 10% restocking fee. No exchanges will be made for any other reason.
Returns MUST be posted with delivery confirmation. Not responsible for missing items without delivery confirmation or improperly packaged fragile items.

What are the delivery charges for orders from the Online Shop?

The delivery charges vary based on weight and delivery address. There is also the option of ordering over $75.00 worth of products from us to receive free shipping.

Which payment methods are accepted in the Online Shop?

We use PayPal to process all payments from Nature’s Nile. It’s fast, easy, and secure. You can payby Debit or Credit card

How long will delivery take?

Order are processed within 1-2 business days and shipped priority 2-day mail to most locations.Orders should be received within 5 – 7 days of placing your order.

Do I receive an invoice for my order?

Your invoice will be emailed to you upon successful completion of your transaction.